Privacy Policy

1. Who We Are

This Privacy Policy applies to Advanced Springdale Concrete Company ("we," "our," or "us"), a concrete contractor business based in Springdale, AR. Our website is located at www.springdaleconcretecontractor.com.

We take your privacy seriously. This policy explains what information we collect through this website, how we use it, and what choices you have.

2. Information We Collect

Information You Provide

When you fill out a contact or estimate request form on our website, we collect information you voluntarily provide, such as:

• Your name
• Phone number
• Email address
• Property address or service location
• Description of the project or service you are requesting

Providing this information is voluntary. However, without it we cannot respond to your inquiry or provide an estimate.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through analytics and standard web server technology, including:

• Your browser type and version
• Operating system
• IP address (used only in aggregate or for security purposes)
• Pages visited and time spent on those pages
• Referring website or search terms used to find us

We use Vercel Analytics to collect anonymized, aggregate traffic data. This tool does not track individual users across websites and does not use cookies for tracking.

3. Cookies

Our website does not use first-party tracking cookies. Our contact form is powered by Tally (tally.so), a third-party form service. Tally may set its own cookies when you interact with the form. Please review Tally's privacy policy at tally.so/privacy for details on how they handle data.

4. How We Use Your Information

We use the information you submit to:

• Respond to your inquiry or estimate request
• Schedule a free on-site consultation
• Communicate with you about your project
• Send you a written estimate or follow-up related to your request

We do not sell your personal information. We do not use your contact details for unsolicited marketing campaigns unrelated to your original request.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information only in these limited circumstances:

• With service providers we use to operate our website and contact forms (such as Tally and Vercel), who are bound by their own privacy policies.
• If required by law, court order, or governmental authority.
• To protect the rights, property, or safety of our business, employees, or others.

6. Data Retention

We retain contact and estimate request information for as long as is reasonably necessary to fulfill the purpose for which it was collected - typically for the duration of our business relationship with you and up to 3 years afterward for record-keeping purposes. Analytics data is aggregate and does not contain personal identifiers.

7. Your Rights and Choices

You have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, or request that we delete your information where we have no legal obligation to retain it.

To make any of these requests, contact us at hi@springdaleconcretecontractor.com or call us at (479) 510-0119. We will respond within a reasonable timeframe.

8. Security

We take reasonable measures to protect the information submitted through our website. Our site is served over HTTPS. Third-party form and analytics providers we use maintain their own security practices. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our website, please contact us and we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites such as local government pages, industry resources, or review platforms. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: